MEDIA & PUBLISHING
Content Categorization
The age of the internet has brought with its troves of content and data which has become impossible to categorize manually. ML helps companies to automate this process by training algorithms which can categorize a huge amount of text, image, audio, video content into predefined categories and topics
E-COMMERCE
Product Categorization
Ecommerce businesses thrive on the element of a wide variety of product and service options to choose from, which a traditional brick and mortar shop can’t provide. The business, at the same time, should make it easier for the consumer to find the product with minimal effort. Ever growing product portfolios make it very difficult to do this categorization manually. AI can categorize products automatically into predefined topics and help to automate this process as and when new products and categories get added
CUSTOMER SERVICE
Chat / Email / Topic Modeling
Each day customer service teams spend a huge amount of time reading and resolving chats and queries. AI techniques like NLP (Natural Language Processing) make this time-consuming and monotonous task much easier and convenient. This helps in attending to bulk of customer queries within a short time and achieving customer satisfaction.
EDUCATION
Test Assessments & Rating
New-age learning techniques such as e-learning and smart curriculum are employing AI-based Natural Language Processing to evaluate progress in learning. The technology assists teachers in the assessment of the student’s learning based on tests. NLP helps to evaluate these tests and rate the students based on the results.
More Case Studies and Blogs
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Natural Language Processing
News Auto-Categorization
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